bji live Privacy Policy — Our commitment to protecting your information

01 Introduction & scope

Bji live (hereinafter referred to as "we", "us", or "the Platform") is an international online gaming platform serving Bangladesh and other regions. Your privacy matters deeply to us, and we handle your personal information with the utmost care.

This privacy policy applies to our website bjilive.onl and all associated services. When you register, log in, play games, or use any of our services, you are considered to have voluntarily accepted this privacy policy.

We always aim to present this policy in plain, easy-to-understand language so you know exactly what is happening with your data. If you have any questions, feel free to reach out to our support team at any time.

• This policy applies to all bji live services and products.
• Third-party websites have their own privacy policies that are separate from ours and outside our control.
• This policy is available in both Bengali and English; in the event of any conflict, the English version shall prevail.

02 What Information We Collect

Bji live collects various types of information to operate the platform. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

In addition to the information you provide directly at registration, some data is collected automatically while you use the platform — such as how long you spend on a page or which games you play most. This helps us improve the quality of our services.

03 Purpose of data use

Bji live collects your information solely for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities. The primary purposes for which we use your information are outlined below:

• Account Management: Completing your registration, verifying your identity, and keeping your account secure.
• Payment processing: Processing deposits, sending withdrawals, and maintaining transaction history.
• Security assurance: Detecting and preventing fraud, money laundering, and other deceptive activities.
• Customer support: Handling your questions, complaints, and support requests.
• Service improvement: Analyzing how you use the platform to improve our services.
• Responsible gaming: Monitoring signs of gaming addiction to provide timely support.
• Legal Obligations: Retaining required information in compliance with regulatory authority directives.
• Promotional communications: Sending you offers and bonus updates with your consent (you can opt out at any time).

04 Data sharing & third parties

Bji live never sells your personal data. However, limited information may be shared with trusted third parties where necessary for platform operations, and strict confidentiality agreements are always in place.

• Payment provider: To process transactions with authorised mobile banking providers including Mobile Banking, Nagad, and Rocket.
• Game software provider: Limited information required for game operation.
• Legal Authorities: Data may be disclosed to regulatory bodies under court order or legal requirement.
• Security services: Collaboration with specialist agencies for fraud prevention.

05 Data protection measures

Bji live uses multiple layers of security to protect your information. Beyond technical safeguards, our team undergoes regular training to follow data protection best practices.

• 256-bit SSL/TLS encryption — all data transfers are encrypted.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• Encrypted database — all stored data remains encrypted at rest.
• Regular security audits — periodic security assessments conducted by specialists.
• Access control — only authorized staff can access data on a need-to-know basis.
• Firewall protection — advanced firewall active to defend against external attacks.
• Data backup — regular backups stored securely in a safe location.

That said, please keep in mind — no one can guarantee 100% security on the internet. Do your part by keeping your password strong, changing it regularly, and never sharing it with anyone.

06 Cookie Policy

Bji live uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience. We use the following types of cookies:

• Essential cookies: Essential for maintaining login sessions, storing security tokens, and keeping the platform running. These cannot be disabled.
• Analytics cookies: Used to understand how you interact with the website, helping us improve our services.
• Preference cookies: Remembers your language and display preferences so you don't have to adjust settings every time.
• Marketing Cookies: Used to show you relevant offers based on your preferences. This can be turned off.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect some platform features.

07 Your Rights

As a bji live user, you have certain important rights over your own data. We respect those rights and do our best to support them.

• Right to access your information: You have the right to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: In certain circumstances, you may request deletion of your data (subject to legal limitations).
• Right to restrict processing: In certain circumstances, you may request that processing of your data be temporarily suspended.
• Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time.
• Right to file a complaint: If you are not satisfied with how we handle your data, you have the right to file a complaint with the relevant authority.

08 Data retention period

How long bji live retains your data depends on the type of information and the purpose for which it was collected. We never hold data longer than necessary.

• While your account is active: All information required for account management is retained.
• After account closure: Data is generally retained for up to 5 years for legal and regulatory compliance.
• Transaction Information: A minimum retention period of 5 years is mandatory under anti-money laundering laws.
• KYC Documents: Retained for up to 5 years after account closure.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Cookie data: Typically between 30 days and 2 years, depending on the type of data.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

09 Minor protection

Bji live strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect information from minors.

• Age verification is carried out at the point of registration.
• If an underage user is identified, their account is immediately suspended.
• Any data collected from a minor is promptly deleted.
• Parents can report any suspicious activity to us directly.

10 Privacy Policy updates

Bji live may update this privacy policy from time to time. When significant changes are made, we will notify you via an on-platform notice or email. The "Last Updated" date at the top of the page will always reflect the most recent revision.

Continued use of the platform after an updated policy is published will be taken as your acceptance of the new terms. We recommend checking this page regularly.

11 Contact

If you have any questions, comments, or requests regarding this privacy policy or your personal data, please contact us:

Our dedicated privacy team will listen carefully to your concerns and work to resolve them as quickly as possible. Your privacy genuinely matters to us.